These Terms of Service (“Terms”) govern your access to and use of the websites, software, automation, artificial intelligence features, communication tools, implementation services, and related services provided by (“we,” “us,” or “our”), including MogulSuite (collectively, the “Services”).

By creating an account, purchasing a subscription, signing an order form, or using the Services, you agree to these Terms and our Privacy Policy.

If you use the Services on behalf of a business or organization, you confirm that you have the authority to accept these Terms on its behalf. In that case, “you” and “your” refer to both you and the business or organization.

If you do not agree to these Terms, do not access or use the Services.

ELIGIBILITY

You must be at least 18 years old and legally able to enter into a binding agreement to use the Services.

The Services are intended primarily for business and professional use. You may not use the Services if doing so would violate any applicable law or regulation.

DESCRIPTION OF SERVICES

MogulSuite provides business systems designed to help users manage contacts, capture leads, automate follow-up, schedule appointments, manage customer relationships, organize business processes, and improve communication.

Depending on your selected plan or agreement, the Services may include:

• Contact and conversation management
• Lead capture tools
• Pipelines and opportunity tracking
• Appointment calendars
• Email and text-message tools
• Automated workflows
• Websites, forms, surveys, and funnels
• Payment and invoicing tools
• Membership, course, or community features
• Reporting and analytics
• AI-powered assistance
• Voice or conversational AI features
• Installation, configuration, or implementation support
• Additional features described in your order form or service agreement

Features vary by plan, service level, implementation scope, and third-party availability.

We may improve, update, replace, or discontinue individual features as the Services evolve. We will provide reasonable notice when a material change significantly affects a paid Service.

ACCOUNTS AND ACCOUNT SECURITY

You may be required to create an account to use certain Services.

You agree to:

• Provide accurate and current information
• Keep your account information updated
• Protect your login credentials
• Limit account access to authorized users
• Maintain appropriate user permissions
• Notify us promptly of suspected unauthorized access
• Accept responsibility for activity conducted through your account

You may not share login credentials with unauthorized individuals or attempt to access another user’s account.

We are not responsible for losses caused by your failure to protect account credentials or manage account permissions appropriately.

PLANS, ORDER FORMS, AND SERVICE AGREEMENTS

Your selected plan, pricing, installation scope, deliverables, usage allowances, and additional services may be described in a checkout page, proposal, invoice, order form, statement of work, or separate service agreement.

If a signed order form or service agreement conflicts with these Terms, the signed document will control only for the specific subject addressed in that document.

Published prices may provide a starting point. Final pricing may depend on the business’s needs, implementation requirements, automation complexity, communication volume, integrations, custom development, and level of support.

Services or deliverables not specifically included in the agreed scope may require an additional fee and written approval.

INSTALLATION AND IMPLEMENTATION SERVICES

Some plans include or require a one-time installation or implementation service.

Implementation may include:

• Account setup
• System configuration
• Workflow installation
• Calendar setup
• Form or funnel configuration
• Pipeline setup
• Import assistance
• Integration support
• Testing
• Training or onboarding

You agree to provide the information, content, account access, approvals, and feedback reasonably required to complete the implementation.

Implementation timelines are estimates unless a signed agreement states otherwise. Delays in receiving information, content, approvals, access, or feedback from you may extend the completion date.

Requests that materially change the approved scope may require:

• A revised timeline
• An additional fee
• A new proposal or order form
• Written approval before work continues

We are not responsible for delays caused by incomplete information, third-party platforms, unavailable integrations, account restrictions, or matters outside our reasonable control.

FEES AND PAYMENT

You agree to pay all fees associated with your selected plan and approved services.

Fees may include:

• Recurring subscription charges
• One-time installation charges
• Usage-based charges
• Communication charges
• Integration expenses
• Add-on services
• Custom implementation fees
• Applicable taxes

By providing a payment method, you authorize us and our payment providers to charge the amounts due under your selected plan, order form, invoice, or service agreement.

Unless otherwise stated:

• Subscription fees are billed in advance
• Installation fees are charged according to the approved order
• Recurring subscriptions continue until canceled
• Usage-based or third-party charges may be billed separately
• You are responsible for applicable taxes
• Prices are stated in United States dollars

You must maintain a valid payment method while paid Services remain active.

RECURRING BILLING AND RENEWAL

Monthly and other recurring subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date.

By purchasing a recurring subscription, you authorize us to charge your payment method for each renewal until the subscription is canceled.

We may change subscription pricing by providing reasonable advance notice. A price change will apply to a future billing period and will not change charges already paid or currently due.

Continued use of the Services after the new price becomes effective constitutes acceptance of the updated price.

CANCELLATION

You may cancel a recurring subscription by using an available account-cancellation option or contacting us at {{location.email} .

Cancellation becomes effective at the end of the current paid billing period unless your order form or service agreement states otherwise.

Canceling a subscription does not automatically cancel unpaid invoices, approved implementation work, usage charges, or other amounts already owed.

You should export any information you wish to keep before the subscription ends. Access to the account, automations, websites, phone numbers, communication history, data, and other features may end when the cancellation becomes effective.

REFUNDS

Unless a signed service agreement states otherwise:

• Subscription charges are nonrefundable after a billing period begins
• Partial billing periods are not prorated
• Installation and implementation fees become nonrefundable once work begins
• Completed custom work is nonrefundable
• Third-party, usage-based, domain, phone, email, and communication charges are nonrefundable

Nothing in this section limits any refund rights required by applicable law.

If you believe a charge was made in error, contact us promptly at so we can review it.

FAILED OR LATE PAYMENTS

If a payment fails or becomes overdue, we may:

• Retry the payment method
• Request an updated payment method
• Pause implementation work
• Restrict paid features
• Suspend account access
• Terminate the affected Services

You remain responsible for charges incurred before suspension or termination.

Suspension does not cancel the account or remove outstanding payment obligations.

CUSTOMER RESPONSIBILITIES

You are responsible for how you and your authorized users use the Services.

You agree to:

• Use the Services lawfully
• Provide accurate business and account information
• Obtain required permissions and consent
• Maintain legally compliant privacy policies and terms
• Review automated and AI-generated content before relying on it
• Monitor active workflows and communications
• Keep contact lists accurate and lawful
• Process unsubscribe and opt-out requests
• Protect confidential and sensitive information
• Maintain any licenses required for your business
• Comply with rules that apply to your industry

You are responsible for the products, services, promises, claims, advice, and communications offered through your account.

MogulSuite does not become the seller, employer, health provider, legal adviser, financial adviser, or licensed professional for your business merely because you use the Services.

EMAIL, TEXT, TELEPHONE, AND VOICE COMMUNICATIONS

The Services may allow you to send emails, text messages, telephone calls, prerecorded messages, or AI-assisted communications.

You are responsible for ensuring that these communications comply with applicable laws, platform rules, and industry requirements.

This includes responsibility for:

• Obtaining legally required consent
• Keeping records of consent when required
• Identifying your business appropriately
• Using accurate sender information
• Honoring unsubscribe and opt-out requests
• Maintaining internal do-not-contact lists
• Avoiding misleading or deceptive messages
• Following calling-hour and message-frequency restrictions
• Using purchased or imported contact lists lawfully
• Providing required disclosures

You may not use the Services to send unsolicited, unlawful, misleading, harassing, or abusive communications.

You may not continue contacting a person after receiving a valid request to stop when the law requires communications to end.

Carrier, registration, verification, phone number, messaging, email, and usage charges may apply.

Delivery is not guaranteed because communications depend on third-party networks, carriers, filters, and providers.

CUSTOMER DATA AND CONTENT

“Customer Data” means information, contacts, files, messages, images, recordings, business materials, and other content submitted to or generated through your account.

As between you and us, you retain ownership of your Customer Data.

You grant us a limited, nonexclusive right to host, copy, process, transmit, display, and use Customer Data only as reasonably necessary to:

• Provide the Services
• Complete approved implementation work
• Operate requested features
• Prevent fraud or abuse
• Maintain security
• Provide support
• Comply with legal obligations

You confirm that you have the necessary rights, permissions, and legal authority to provide Customer Data to the Services.

You may not upload or process information that you do not have the legal right to collect, use, or share.

DATA BACKUPS AND EXPORTS

We may use reasonable measures to support platform reliability and data availability. However, the Services are not a guaranteed backup or permanent storage service.

You are responsible for maintaining copies of important business information when appropriate.

Before canceling or allowing an account to terminate, you should export any information you are legally permitted to retain and wish to keep.

After an account ends, Customer Data may become unavailable and may later be deleted according to our retention practices, customer instructions, contractual obligations, and applicable law.

ARTIFICIAL INTELLIGENCE AND AUTOMATED FEATURES

Some Services may use artificial intelligence or automated systems to:

• Respond to leads
• Draft messages
• Summarize information
• Qualify contacts
• Schedule appointments
• Support workflows
• Organize information
• Recommend actions
• Assist with business communications

AI-generated content may be incomplete, inaccurate, outdated, or unsuitable for a particular situation.

You agree to use reasonable judgment and human review before relying on AI-generated information for important business, financial, legal, medical, employment, safety, or customer decisions.

You remain responsible for:

• Reviewing AI-generated outputs
• Confirming factual accuracy
• Monitoring automated conversations
• Correcting inappropriate responses
• Ensuring industry compliance
• Deciding whether and how outputs are used

We do not guarantee that AI or automated features will produce a specific result, generate revenue, close sales, book appointments, or perform without interruption or error.

You may not use AI-powered features to impersonate another person unlawfully, deceive consumers, discriminate unlawfully, or make prohibited high-impact decisions without appropriate oversight.

THIRD-PARTY SERVICES AND INTEGRATIONS

The Services may depend on or connect with third-party platforms, including:

• Payment processors
• Communication providers
• Telephone carriers
• Email providers
• Domain registrars
• Calendar services
• Social media platforms
• Artificial intelligence providers
• Analytics tools
• External applications and integrations

Your use of third-party services may be governed by separate terms, fees, limitations, and privacy policies.

We do not control third-party platforms and are not responsible for:

• Their availability or performance
• Changes to their features
• Account approvals or restrictions
• Data handling practices
• Service interruptions
• Price changes
• Integration failures
• Actions taken under their policies

A third-party change may affect or disable a feature within MogulSuite without advance notice.

ACCEPTABLE USE

You may not use the Services to:

• Violate any law or regulation
• Send spam or unlawful communications
• Commit fraud or misrepresent your identity
• Harass, threaten, exploit, or harm another person
• Infringe intellectual-property or privacy rights
• Upload malware or harmful code
• Attempt unauthorized access
• Disrupt the Services or connected networks
• Bypass security or usage restrictions
• Scrape or extract data without authorization
• Resell or sublicense the Services without written permission
• Send prohibited or deceptive advertising
• Collect or process information unlawfully
• Create or distribute illegal, abusive, or harmful content
• Conduct activity that could damage our reputation, systems, or providers

We may investigate suspected misuse and restrict or suspend access when reasonably necessary to protect the Services, our users, or the public.

SENSITIVE AND REGULATED INFORMATION

Unless we expressly agree in writing, you may not use the Services to store or process highly sensitive or specially regulated information when doing so would require specialized legal, technical, or contractual safeguards not included in your plan.

This may include:

• Protected health information
• Full payment-card information
• Social Security numbers
• Government identification numbers
• Financial account credentials
• Biometric identifiers
• Information subject to specialized confidentiality requirements

You are responsible for determining whether the Services are appropriate for the type of information your business handles.

Use of the Services does not automatically make your business compliant with HIPAA, financial-services regulations, employment laws, or other industry-specific requirements.

OWNERSHIP OF THE SERVICES

We and our licensors retain all rights in the Services and related materials, including:

• Software
• Platform structure
• System designs
• Workflows
• Templates
• Training materials
• Documentation
• Branding
• Graphics
• Processes
• Methods
• Reports
• Original written content
• Proprietary implementation materials

Your subscription provides a limited, revocable, nonexclusive, nontransferable right to use the Services during the active subscription period.

You may not copy, reproduce, reverse engineer, distribute, sell, sublicense, or create competing products from protected portions of the Services without written permission.

Customizing a template or workflow for your business does not transfer ownership of the underlying MogulSuite framework, system, template, or method.

FEEDBACK

If you provide suggestions, ideas, or feedback about the Services, you allow us to use that feedback to improve or develop our Services without payment or obligation to you.

This does not give us ownership of your confidential business information or Customer Data.

CONFIDENTIALITY

Each party may receive nonpublic information belonging to the other party.

The receiving party agrees to:

• Use confidential information only for the agreed business purpose
• Protect it using reasonable care
• Limit access to people who need the information
• Avoid unauthorized disclosure

Confidential information does not include information that:

• Becomes public without a breach of these Terms
• Was already lawfully known
• Is received lawfully from another source
• Is independently developed without using the confidential information
• Must be disclosed by law or valid legal process

Where legally permitted, the receiving party will provide reasonable notice before a required disclosure.

SERVICE AVAILABILITY AND SUPPORT

We work to keep the Services available and functioning. However, we do not guarantee uninterrupted or error-free access.

The Services may be unavailable because of:

• Scheduled maintenance
• Emergency maintenance
• Third-party outages
• Carrier or internet failures
• Software updates
• Security concerns
• Events outside our reasonable control

Support methods, response times, and availability may differ by plan.

Estimated response or completion times are not guaranteed unless included in a signed service-level agreement.

NO GUARANTEE OF BUSINESS RESULTS

MogulSuite provides systems, automation, communication tools, and implementation support. We do not guarantee specific business or financial results.

We do not guarantee:

• Increased revenue
• A specific number of leads
• Appointment bookings
• Sales conversions
• Customer retention
• Search-engine rankings
• Advertising performance
• Funding approval
• Regulatory compliance
• Any particular return on investment

Results depend on factors outside our control, including your offer, market, pricing, responsiveness, sales process, customer demand, data quality, implementation, and use of the Services.

Any examples, projections, demonstrations, case studies, or testimonials are illustrative and do not promise that you will receive the same outcome.

SUSPENSION AND TERMINATION

We may suspend or terminate access to the Services if:

• Required payments remain overdue
• You materially violate these Terms
• Your activity creates a security or legal risk
• Your use harms the Services or another person
• A third-party provider requires suspension
• Continuing the account could expose us to liability
• You use the Services for fraud, abuse, or unlawful activity

When reasonable, we will provide notice and an opportunity to correct the issue. Immediate action may be taken when necessary to address fraud, security threats, unlawful conduct, or serious harm.

Termination does not remove payment obligations or other responsibilities that arose before termination.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services are provided “as is” and “as available.”

We disclaim all warranties not expressly stated in a signed agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Services will always be available
• Every feature will be error-free
• Third-party integrations will continue working
• Communications will always be delivered
• AI-generated content will always be accurate
• The Services will meet every business requirement
• All defects will be corrected immediately

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of:

• Profits
• Revenue
• Customers
• Business opportunities
• Data
• Reputation
• Anticipated savings

To the fullest extent permitted by law, our total liability arising from or related to the Services will not exceed the amount you paid directly to us for the affected Services during the six months immediately before the event giving rise to the claim.

These limitations do not apply where liability cannot legally be excluded or limited.

INDEMNIFICATION

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless , its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your use or misuse of the Services
• Your Customer Data
• Your products, services, or business activities
• Your communications with leads or customers
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of another person’s rights
• Your failure to obtain required permission or consent

We will provide reasonable notice of a covered claim and may participate in its defense.

GOVERNING LAW

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any legal proceeding arising from these Terms or the Services must be brought in a court with proper jurisdiction in North Carolina unless applicable law requires otherwise.

Before filing a formal claim, each party agrees to make a good-faith effort to resolve the dispute by contacting the other party and allowing at least 30 days for informal resolution.

CHANGES TO THESE TERMS

We may update these Terms to reflect changes in the Services, business practices, third-party requirements, or applicable law.

When we make changes, we will update the effective date at the top of this page.

If a change materially affects your rights or obligations, we may provide additional notice through the Services, by email, or through another reasonable method.

Your continued use of the Services after updated Terms become effective indicates acceptance of the revised Terms.

Material changes will not be applied retroactively where prohibited by law.

GENERAL TERMS

Entire Agreement

These Terms, the Privacy Policy, and any applicable order form or service agreement represent the agreement between you and us concerning the Services.

No Waiver

Failure to enforce a provision does not waive our right to enforce it later.

Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

Assignment

You may not transfer your rights or obligations under these Terms without our written permission. We may assign these Terms as part of a merger, acquisition, restructuring, or transfer of business assets.

No Partnership

These Terms do not create a partnership, joint venture, franchise, employment, or agency relationship between you and us.

Electronic Communications

You agree that electronic agreements, notices, disclosures, and records satisfy any legal requirement that such communications be in writing.

Force Majeure

Neither party will be responsible for delays caused by events outside its reasonable control, including natural disasters, internet outages, government actions, labor disruptions, war, civil unrest, or third-party platform failures.

CONTACT US

If you have questions about these Terms or need to submit a cancellation or legal notice, please contact us:

Email:

Phone: